One repair, from drop-off to pick-up.
A ticket everyone can follow: the customer with a simple link, the workshop on its phone, the retailer across all its stores. The repair bonus is claimed on its own.
Dropped something off? Track my repair
Cordonnerie des Tanneurs
Repair ticket
Ticket number
TAN-7S3Feeding and polish, Oxford shoes
Promised for Friday, November 13
- Dropped off
- In progress
- Ready
- Collected
One ticket, seen by four people who don't need the same thing.
- The customer
- A link, no account: the state of the repair, the price, where and when to pick it up. They pay and leave a review in thirty seconds.
- The workshop
- Today's list in four words: dropped off, in progress, ready, collected. A photo or three words are enough to take an item in.
- The retailer
- Every store's tickets, its workshops, lead times and costs, with nothing to retype. Proof that it encourages repair.
- The producer responsibility organisation
- Complete claims that match its scale, and the quality of its network in aggregate. Never raw customer data.
A complete ticket already holds everything the right fund asks for. Changing sector changes a profile, not a screen.